Open for opportunities

Xin Chen

designs

intuitive

experience

for

digital

products

Product designer with a data & research background specializing in SaaS products.
I love solving problems and crafting meaningful solutions that drive results.

↳

Resume

😉 Projects I'm proud of

Improve the freight order management experience

Information architecture

I redesigned the ✨order management✨ feature for a freight transportation platform. Taking a user-centric iterative approach, I revamped the information architecture and the interface to make shipments more transparent, reducing customer support inquiries by 28%.

Make audience builder & data reports more robust 🔒

Customer relationship

I led the design of the ✨audience & reports✨ features for our campaign platform. By refining the initial version into a seamless experience, I delivered a more robust audience-building and reporting solution that ultimately secured our early customers' interest.

Design for easier event planning

A designathon project showcasing a mobile app for remote teams to organize events and build relationships. I identified key pain points and designed the solution with my team, ultimately winning the first-place award.